How to Transfer Mobile Balance From du, Locally and Globally

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By AlSheikh

Du, also known as Emirates Integrated Telecommunications Company, stands as one of Dubai’s leading telecom providers. Catering to both locals and tourists, their services include a Transfer Mobile Balance option, particularly beneficial for those with minimal usage. This guide outlines all the essential details about this service.

How to Transfer du Balance? 

By initiating a du balance transfer, you gain the ability to seamlessly move your mobile credit to both local and international numbers.

Transfer Credit from DU to Other UAE Numbers

Make Free Credit Transfers to Prepaid Numbers with du! To kickstart this complimentary du balance transfer service, just follow these straightforward steps:

  • Dial 121 from your device.
  • Enter the recipient’s number.
  • Input the amount in dirhams.
  • Press #.
  • Receive the “Carrier Info” notification and press 1 to confirm or 2 to cancel.


Transfer du balance to UAE numbers for free!

Please note:

  • Set at AED 2, the minimum transfer limit ensures accessibility.
  • For transferring credit from du to Etisalat, rest assured, the same method applies.

Discover How to Efficiently Transfer Your DU Balance to International Numbers

Experience Global Generosity with du’s International Balance Transfer! Empower your loved ones abroad with account recharge, courtesy of du’s international balance transfer service. It’s accessible around the clock and comes with no extra fees. Dive into the details below!

Sending Balance is a Breeze – Here’s How:

  • Text “SEND” to 1700.
  • Enter the recipient’s international MSISDN (Country code + MSISDN).
  • Pick your transfer amount from the options available and give it a thumbs up.
  • Confirm the transaction.
  • Now, the anticipation begins – keep an eye out for that success message!


Unlock Generosity, Minus the Charges! 

Revel in the freedom of balance transfers to international numbers – with no extra fees!

Please note:

  • Seamlessly Transfer Mobile Credit to International Numbers for All du Postpaid and Prepaid Customers. 
  • Curious about the countries where this service works? Text “List” to 1700 for the details.


Can You Transfer Your DU Connection When Moving Out?

Streamline the Process of Relocating Your du Connection – Here’s How:

DU App

Here’s Your Guide to Smooth Home Relocation with du:

  1. Download the du App.
  2. Log in to your account.
  3. Navigate to the Home Plan section.
  4. Find and click on the ‘Home Relocation Service’ option.
  5. Fill in the required information.
  6. Once done, submit your request.

My Account

Navigating Your Relocation? Follow These Effortless Steps:

  • Begin by heading over to the dedicated Relocation page.
  • Access your account by logging in to ‘My Account.’
  • Provide the necessary information as required.
  • Seal the deal by submitting your relocation request.

Looking for Assistance? What’s the DU Customer Care Number?

Effortless Access for du Customers: Reach Out via *177# (IVR) or Call 800-155 to Connect with Representatives.


Multiple Avenues for Bill Payment: You can conveniently settle your mobile bill using diverse channels – the du app, My Account, du stores, banks, kiosks, and Quick Pay.

Exploring the Balance Transfer Landscape: Delve into a comprehensive guide for transferring du balance. Alongside this offering, du presents premier internet packages in Dubai.

Parallel Excellence: In a similar vein, Etisalat, a prominent UAE telecom, enables credit transfers to both local and international numbers.

Optimal Internet Calling Solutions: For seamless internet calling experiences, consider Zoom and Botim – two standout options in Dubai’s digital landscape

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