How to Check DU SIM Mobile Number and its Owner?

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By AlSheikh

In today’s technologically driven world, mobile phones have become an integral and inseparable part of our daily existence. We heavily rely on them for communication, internet access, and more. In the bustling city of Dubai, Du SIMs are the most prevalent choice for staying connected. Therefore, the need to verify ownership of a SIM card or retrieve a forgotten mobile number is a frequent occurrence among users. Luckily, we have designed a step-by-step guide that will walk you through the entire process of looking up ownership information and the mobile phone number associated with your Du SIM card.

DU – Your Telecommunications Partner 

Du, formerly known as Emirates Integrated Telecommunications Company PJSC, stands as one of the two major telecom operators in the United Arab Emirates. Established in 2006, this telecom giant has successfully expanded its reach to cover fixed-line, mobile phone, internet, and digital TV services throughout the UAE. With subsidiaries such as EITC Investment Holdings Ltd and Edara, du actively contributes to the economic and social reforms in the country. Their remarkable success is evident through their vast customer base, with over 7 million mobile users and a significant 45% market share. Committed to meeting diverse customer requirements and preferences, du offers a wide range of prepaid and postpaid plans, including features like data rollover and international minutes. Moreover, their dedication to cutting-edge methods and excellent customer support has garnered them numerous accolades, such as the Gulf Business Awards, Dubai Lynx Awards, and Telecoms World Middle East Awards.

How to Know my du Number 

Follow these steps to check your Du SIM mobile number: 

  • Step 1: Dial *135# from your Du SIM card. 
  • Step 2: Wait for the USSD code to load. 
  • Step 3: You will receive an SMS with your Du SIM mobile number. 

Alternatively, call Du customer service at 155.

How to Check du Number Owner 

Follow these steps to access your Du SIM card ownership details:

  • Visit
  • Click on “Support” in the top menu.
  • From the dropdown menu, choose “Mobile Services.”
  • Look for “Ownership Transfer” in the list of options.
  • Provide the necessary details, such as your Du SIM number, Emirates ID number, and email address.
  • Finally, click on “Submit” to complete the process.

For another option, visit a Du store in person to check your SIM card’s ownership details. Keep in mind that ownership transfer requests may require some processing time, so it’s wise to plan ahead if you need to transfer ownership.

Alternative Methods to Check DU Mobile Number

1. To verify your DU number, simply call the short code provided

Discover how to easily verify your DU number through this step-by-step process: 

  • Step 1: Dial *116# on your DU SIM. 
  • Step 2: Patience, please! After some time, an overlay will appear, displaying your mobile number. 

Remember, this service is unlimited and completely free. No internet or mobile service activation required.

2. Sending an SMS

Discover the power of an SMS to reveal your du account! Here’s how you can do it effortlessly:

  • Keep a minimum of 1 AED in your account.
  • Text “getmymsisdn” to 9296.
  • Witness the magic as your phone number appears in an instant! Please note that each SMS incurs a charge of 1 AED.

3. Verify Using DU Mobile App

  • For the convenience of all du subscribers, the du App is readily available on both Google Play Store and Apple App Store. 
  • Enjoy the freedom to verify your cell phone number and account details at no cost using this handy App. 
  • Simply install the App, sign in with your du credentials, and your phone number will be prominently displayed on the homepage.

4. Verify with a Missed Call

  • To verify your du number without internet or funds, simply make a missed call to a friend or anyone. 
  • There’s no cost involved, and you don’t need an active connection or monetary balance to use this service. 
  • Keep in mind that you’ll need access to a different phone to receive the verification call.

5. Contact Support

  • If you have any questions about your du number, simply call the support line at 0097143905555 from your du sim. 
  • Once connected, you can request your cell phone number from the representative, who will also provide other pertinent information.

6. Verify DU Number on Sim Box

  • For the purpose of verifying your phone number, kindly ensure that you have the original packaging of the sim card within reach. 
  • You will typically find the number listed on the back of the sim box. 
  • In the event that you don’t have access to the box or are unable to locate the number, please refer to the provided alternative options.


In just a few seconds, you can easily check the owner and cellphone number associated with your Du SIM. Whether you’re a new or current user, having this information readily available is valuable. This tutorial will walk you through the process of locating your Du SIM mobile number and ownership details, enabling you to stay connected and informed at all times. And remember, if you have any questions or concerns about your Du SIM card, don’t hesitate to contact DU customer support.

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